Position Summary:

At The Retreat, the rooftop pool experience is an extension of the vibrant, culture-driven community that defines our exclusive club. The Pool Attendant plays a key role in creating a welcoming, elevated, and thoughtfully curated environment where members can relax, connect, and feel at home.

This role is ideal for someone who leads with hospitality, brings positive energy, and takes pride in delivering intentional, detail-driven service in a dynamic, members-only setting.

Key Responsibilities:

• Create a warm, engaging, and inclusive poolside atmosphere that reflects the spirit and community of The Retreat
• Welcome members and guests with authenticity and professionalism, learning preferences and building rapport over time
• Prepare and maintain poolside seating, cabanas, towels, and amenities with a strong attention to detail and presentation
• Anticipate member needs and provide proactive service, from towel refreshes to assisting with seating and comfort
• Maintain cleanliness and organization of the rooftop pool deck at all times
• Collaborate closely with Food & Beverage and Events teams to support a seamless member experience
• Uphold pool guidelines and safety standards in a respectful and member-first manner
• Support daily opening and closing procedures to ensure a consistent, high-quality environment

Qualifications:

• Experience in hospitality, lifestyle brands, private clubs, or service-driven environments preferred
• Naturally personable with strong communication skills and a community-oriented mindset
• Ability to deliver elevated service in a way that feels genuine, not scripted
• Strong attention to detail and pride in maintaining beautiful, functional spaces
• Comfortable working outdoors in varying weather conditions
• Flexible availability, including weekends and holidays

Preferred (but not required):

• CPR/First Aid certification
• Experience in member-based or culturally driven hospitality environments

Work Environment:

• A dynamic, outdoor rooftop setting designed for connection, relaxation, and curated experiences
• Fast-paced during peak times, with a strong emphasis on team collaboration and member engagement

What We Offer:

• Competitive hourly pay
• Staff Dining 
• Access to a unique, culture-forward work environment
• The opportunity to be part of a team that values community, creativity, and connection